Returns & Exchanges

POLICY

NO REFUNDS NO EXCEPTIONS. Exchange store credit only. Items purchased from SHOP BRIIS BOUTIQUE are eligible for exchange or store credit with 7 days after delivery. 

A small number of heavily discounted items may be marked FINAL SALE in which case they are not eligible for exchange, or store credit. 

Customers are responsible for return shipping.

CONDITIONS

Items must be returned unworn, unwashed, undamaged, unused and with all original tags attached. Please see the tips below for keeping your items in returnable condition. 

SHOES

Shoes scuff very easily on any hard surface. Always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged along with the shoes. 

LINGERIE

Please try on over underwear for sanitary reasons. Do not remove protective slip.

TOPS and DRESSES

Please be careful of makeup or deodorant rubbing off on the garment.

RETURNS

We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3-10 business days to process upon reaching our faculty. Once your return is processed and your credit is issued, you will receive a confirmation email.  

 DAMAGE ITEMS 

If you receive an item that is damaged, please contact customer service immediately.